PLEASE READ THESE TERMS AND CONDITIONS OF
USE CAREFULLY BEFORE USING THIS SITE.
This Agreement governs your use of this site (collectively, the
"Site") and is by and between THEHOTELALTERNATIVES.COM (referred
to herein as "THA", "we", "us", or "our") and you, on behalf of
yourself and the buyer, member or supplier for which you have
registered ("you"). By using, viewing, transmitting, storing
and/or otherwise utilizing the Site, the services or functions
offered in or by the Site and/or the contents of the Site in any
way, you have read and agreed to each and all of the terms and
conditions set forth below, and waive any right to claim
ambiguity or error in this Agreement. If you do not agree to
each and all of these terms and conditions please do not use the
Site and leave the Site immediately. We reserve the right, at
our sole and absolute discretion, to change, modify, add, or
remove portions of these terms at any time without notice and,
unless otherwise indicated, such changes will become effective
immediately; therefore, please check these terms periodically
for changes. Your continued use of the Site following the
posting of changes to this Agreement will mean you accept those
changes. We recommend you to print and save a copy of this
Agreement, as it may be changed from time to time.
THIS IS A BINDING LEGAL AGREEMENT.
THA, its affiliates, and/or its respective suppliers make no
representations about the suitability of the information,
software, products, and services contained on this web site for
any purpose. The inclusion or offering for sale of any products
or services on this web site does not constitute any endorsement
or recommendation of such products or services by THA, or its
affiliates. THA, its affiliates, and/or its respective suppliers
hereby disclaim all warranties and conditions with regard to
this information, software, products, and services, including
all implied warranties and conditions of merchantability,
fitness for a particular purpose, title, and noninfringement.
THA and its affiliates have no liability and will make no refund
in the event of any delay, cancellation, overbooking, strike,
force majeure or other causes beyond their direct control, and
have no responsibility for any additional expense, omissions,
delays, re-routing or acts of any government or authority.
In no event shall THA, its affiliates, and/or its respective
suppliers be liable for any direct, indirect, punitive,
incidental, special, or consequential damages arising out of, or
in any way connected with, the use of this web site or with the
delay or inability to use this web site, or for any information,
software, products, and services obtained through this web site,
or otherwise arising out of the use of this web site, whether
based on contract, tort, strict liability, or otherwise, even if
The Hotel Alternatives, its affiliates, and/or its respective
suppliers have been advised of the possibility of damages.
Because some states/jurisdictions do not allow the exclusion or
limitation of liability for consequential or incidental damages,
the above limitation may not apply to you.
Please take note that Peak season rates
will fluctuate according to neighboring offers. For the latest
Peak season rates please contact the reservations center through
our many contact methods. Rates displayed
do not include the 17% transaction tax that is applied with all
transactions.
Regarding Prepay and BOOK NOW Savings reservations, the
following conditions are applicable:
The Prepay and BOOK NOW rate is only reserved via
THEHOTELALTERNATIVES.COM, Phone
Reservations and all related web sites. Prepayment is required
and is non-refundable. Reservations cannot be modified once
reserved. Reservations cannot be cancelled
PAYMENTS
SECURITY
DEPOSIT:
Security Deposits Must Be Paid Together With
The Full Payment For The Total Use Of The Services Offered And Will Be Refunded
Immediately Upon Check Out. Any unreturned keys, loss or
damage to the services or accommodation can be deducted from your deposit
including but not limited to the following: number of guests
exceeds that which is listed on the service contract, excessive
cleaning/laundry or rearranging furniture that has been moved,
replacement of missing items from unit (including beddings and
bath towels), soiling of towels, linens and carpets, costs of
cleaning beyond the normal out clean fee, costs to replace keys
and misuse of items belonging to the property.
Full
Payment For The
Services Is Compulsory To Confirm Your
Reservation.
*** PLEASE
SEND A SCAN COPY OF THE OFFICIAL BILLING RECEIPT, SIGNED BY THE
CARDHOLDER, AND A SCAN COPY OF THE BACK OF THE CREDIT CARD TO
BILLING@THEHOTELALTERNATIVES.COM OR FAX: +65 62353208
THIS PROCEDURE IS COMPULSORY AND MUST BE COMPLETED. THIS
PRACTICE IS TO DETER CREDIT CARD FRAUDS ***
Please Take Note That
THEHOTELALTERNATIVES.COM Screens Our Guests And Guests Whom Do Not Fit Our
Profile Will Be Asked To Leave Immediately. Unpaid Guests Can Be
Fined Up To 2500 SGD Per Person. This Is To Deter Individuals Of
Distasteful Backgrounds For The Well Being Of Other Guests.
Funds AreTo Be
Paid Through One Of
The Methods Stated Below:
ONLINE
PAYMENT - VISA, MASTERCARD ONLY / BANK TRANSFER / BANK CHECK
In most cases, TheHotelAlternatives.com will be notified the next
business day that a payment was made.
To verify that we have received your
payment, you may send an email to
billing@thehotelalternatives.com.
*** ONLY UPON SUCCESSFUL
TRANSACTION WILL YOUR RESERVATION BE CONFIRMED ***
ACCOMMODATION TERMS
LVMH Couture International LLC unilaterally and at its sole
discretion reserves the right to change or cancel the service
reservation for any reason with refunds on any service fees made
accordingly to the decision of the head office management. In
the event the services offered at the accommodation becomes unavailable, LVMH Couture International LLC (THA)
agrees to use best efforts to secure an equivalent service. If this is not possible, LVMH Couture International LLC (THA)
reserves the right to cancel this service reservation and return all
service fees to the invited Guest(s).However,
in the case of the Guest(s) cancellation
of the service reservation, all service fees paid will be forfeited. LVMH Couture
International LLC (THA)
agrees to permit the Guest(s) the
responsibility to transfer their uncompleted term of service
contract to another individual with approval of the local
manager in charge.LVMH Couture International LLC
offerings of accommodation is at no charge. LVMH Couture
International LLC does not receive any payments from the invited Guest(s).
Please take note that any form of payment is solely
for the payment of all hospitality services provided by the local service
providers. These services are housekeeping, furniture rental,
furnishings, beddings, laundry services for the beddings,
internet fees, cable tv fees, water, gas, electricity fees,
secure online payment gateway fees and management, maintenance
response teams, management teams and all the outsourcing
benefits that you and your guests will enjoy.
Guest Agrees to allow LVMH Couture International LLC, Local
Service Providers an/or
assignees the right to the following:
a) To make necessary or agreed repairs. b) To supply services
agreed upon. c) Availability Of All Reservations Are As Of NOW
Only. Please Take Note That Full Payment Should Be Completed 48
Hours Before CHECK IN. In The Event There Be Any Delay In
Payment, Your Reservation Deposits Are Liable To Be Forfeited
And This Reservation Will Be Considered VOID. d) In case of an
emergency, we reserve the right to enter at anytime for the
purpose of safe keeping or prevention of further damage. e) To
uphold and maintain a respectable image and be decently clothed
whenever outside the compounds of the accommodation. TheHotelAlternatives.com Management reserves the right to refuse to
continue the full term of the contract without a refund if
Guests or their guests fail to abide by the rules stated in the
above mentioned. f) Agree to a surcharge of
SGD$50.00 if the Check In or Check Out times
are not within the
normal official hours of Check In: 2:00PM and Check Out: 12:00PM.
Early Check In: 8am to 11am - Half-Day Rate, 12am to 7:59am -
Full-Day Rate. Late Check Out: 1:30pm to 3:59pm - Half-Day Rate
, 4pm to 11:59pm - Full-Day Rate.
g) Agrees and permits the company to forfeit
all monies in the event of cancellations under any
circumstances.
Principal Tenant / Landlord
Responsibility:
a) LVMH Couture International LLC, offers you the right to visit
the accommodation unit per service fees paid in accordance to the terms stated
on this website. b)
LVMH Couture
International LLC will not provide
services and maintain appliances, these will be provided by the
local service provider.
LVMH Couture
International LLC will not be liable
for interruption of these services that is beyond our control.
LVMH Couture
International LLC will also not be responsible for interruption electricity,
water, internet access or gas beyond
our control. Please promptly notify us of any problems you might
face with the local service provider. You may
not end this agreement because of these interruptions.
Guests Responsibility:
a) Notify us of any defects or problems. b) Use the unit as a
place to live; you may not use it for any filmmaking, photo
shoots, unlawful, improper, or offensive purpose. c) Furniture
is not to be moved within or from the unit. d) No
parties/functions within the service property e) Comply to all
rules and regulations within the property and it's vicinity.*Kindly
refer to the ground managers in charge.
f)
Please take note that any form of payment to The Hotel
Alternatives is for the hospitality services provided by the
local service providers. These services are housekeeping,
furniture, furnishings, beddings, laundry services for the
beddings, internet fees, cable tv fees, water, gas, electricity
fees, secure online payment gateway fees and gateway management,
maintenance response teams, management teams and all the
outsourcing benefits that you and your guests will enjoy.
g) If in any case the guest needs to leave the country or premises,
that guest is permitted to find on their own account a replacement
acceptable to
LVMH Couture
International LLC to take over their remaining
service term. Upon
successful transfer of service contract, the
guest's deposit will be
refunded. h) Keep all furniture and furnishings in the exact
condition when they were handed on to the guests. All items will be
tagged according to the guest's room.
i) FULL Payment to the Service Providers MUST BE PAID 48 Hours BEFORE CHECK IN.
LVMH Couture
International LLC does NOT ACCEPT WALK IN Guests and WILL NOT
accept payment on behalf of the Service Providers j)
Unregistered Guests Are Liable To A Penalty Fine Of $2500 Per
Person As You Have Endangered The Interest Of The Hotel
Alternatives
The Guest may escalate
the dispute on the services rendered for Significantly Not as Described (SNAD) to a Claim
within 7 days of the date the guest has filed their cancellation
to
terms@thehotelalternatives.com. Guests are required to
produce verified evidences to support their claim. The evidences
should show how the services received is not as described in the
service reservation. Descriptions or complains of personal preferences,
expectations and experiences will not constitute as verified
evidences. Actual photos of the offered and received services
must accompany the Guest's claim. A dispute can only be open for
7 days after the cancellation date. If the guest has not closed
the dispute within 7 days, the dispute will be automatically
closed. When a dispute is automatically closed, the service
provider will be deemed indemnified from further disputes or
claims from the Guest and the Guest is not eligible to submit a
claim. It is the sole responsibility of the guest to read and
understand all the terms and conditions. The Guest accepts and
acknowledges these terms upon any form of payment.
a) Housekeeping services are at a standard of
3 times a week. Extra hours may be available
upon request only and will incur
additional fees if service is needed beyond the supplied hours
b) This contract is binding and cannot be modified or terminated
by a sudden change of circumstance c) Changes: The reservations
center must be notified of any changes as soon as possible for
which there may be a service charge for each accepted change to
the reservation d) You must leave unit on the date and time
designated, unless prearranged, and any additional service fees must be
paid in advance e) Abandoned possessions:
LVMH Couture
International LLC or the local service providers
will not be responsible for any of your personal effects left in
the unit. We will be glad, if found, to mail them to you and
have the right to deduct postage from your security deposit f)
Having thousands of properties marketed and managed worldwide,
we do not promise that the property will be in perfect
condition.
Disclaimer:
Just For Your Information: Vacation
Rentals are widely available in many parts of the world.
America, Europe, United Kingdom and most developed nations.
Singapore at present has not yet accepted the concept of
Vacation Rentals. This is why The Hotel Alternatives can only
provide hospitality services in Singapore and cannot collect
fees for your accommodation. Good news for our loyal guests! You
will enjoy your accommodations free of charge in Singapore! You
only need to pay The Hotel Alternatives for supplying
hospitality services and your stay will be completely free of
all charges. The service fees you pay to entitle you to enjoy
all the services listed here: The Hotel Alternatives will
provide housekeeping, furniture rental, furnishings, beddings,
laundry services for the beddings, internet fees, cable tv fees,
water, gas, electricity fees, secure online payment gateway fees
and management, maintenance response teams, management teams and
all the outsourcing benefits that you and your guests will
enjoy.
You as the guest and payer of our services
agree to indemnify and hold harmless LVMH Couture International
LLC and its subsidiaries, affiliates, directors, agents and
employees harmless from any claim/demand, including attorney's
fees, made by any third party due to or arising out of Your
breach of this agreement or the documents it incorporates by
reference, or Your violation of any law or the rights of a third
party. It is your sole responsibility to read and understand the
terms and conditions at http://www.thehotelalternatives.com/terms.html
IN
THE NEWS!
