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How do I make a booking at
TheHotelAlternatives.Com?
Email us at
reservations@thehotelalternatives.com
with the following details.
Reservation Details:
Number of people staying:
Choice Of Room:
Full Name:
Full Address:
Valid Telephone No.:
Travel Document No.:
Credit Card Type:
Credit Card No.:
Credit Card Security CCV Code:
Check-IN Date:
Check-OUT Date:
Check-IN Time:
Check-OUT Time:
Phone Reservations are also taken however not advised due to high traffic of
calls.
The best way to make a reservation is thru EMAIL.
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How do I check if I have
successfully made a booking?
You will receive a confirmation email with your
booking reference number upon successful booking with full pre-payment made
thru our Paypal Secure Credit Card Link or thru our Payment Gateway.
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Must I print out my booking
reservation?
It is advisable to print out your booking
reservation for easy convenience and check in at the apartment. If you don’t
have a print out of your reservation, please confirm your booking details
with the Grounds Manager and provide your identification.
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In what currency do I
pay for my stay at the Boutique Room?
You pay for your stay at the Boutique Room in the
Singapore Dollar, SGD$.
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What is the earliest time I can
check-in?
The earliest time you can check-in is 1400 hours.
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What is the latest time
I can check-out?
1200 hours on the check-out date.
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Is there a minimal
number of nights I must book?
One Night.
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Do you have Special
Rates?
Yes, we do have special rates for CORPORATE
ACCOUNTS, TRAVEL AGENTS & MONTHLY Guests!
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Can I cancel my booking?
Yes, you can.
Guests MUST send in a cancellation email that is
responded and acknowledged by a Boutique Manager. A cancellation charge of
SGD$50.00 will be applied.
GOOD NEWS is ONLY UPON APPROVAL of
TheHotelAlternatives.Com, guests are allowed to sell or transfer their
intended stay with anyone they so wishes subject to availability of rooms.
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Does
TheHotelAlternatives.Com offer refunds?
Yes!
TheHotelAlternatives.Com will refund Your
reservation deposit, however please be aware that you will be charged for
the full rate of your intended stay.
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Can I change my dates
of intended stay?
Yes!
But you MUST inform us 3 Days in advance and in an
email that is responded and acknowledged by a Boutique Manager.ONLY UPON
APPROVAL of TheHotelAlternatives.Com, guests are allowed to sell or transfer
their intended stay with anyone they so wishes subject to availability of
rooms.
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Are meals included in
the price? Is breakfast included?
No.
TheHotelAlternatives.Com operates a “no frills &
budget” concept, and therefore meals are not included in the price of your
stay.
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Is there an F & B
outlet in the surrounding area?
No.
But we offer a CUISINE DELIVERY system that you
can order from! A very wide selection of international and local
gastronomical delights!
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Is there Internet
access in the Boutique Room?
Yes.
There is FREE WIFI internet access in all our
Boutique Rooms and we offer headphones,mics and webcams upon requests only.
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Do the rooms have
access to bathrooms?
Yes!
However, Boutique Ensuites are with an attached bathroom facility, whereas
the Boutique Suites selection has shared bathroom facilities next to the
room or just a few steps away.
All bathrooms are very clean, modern and fully equipped with basic
necessities.
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Are the rooms air-conditioned?
All TheHotelAlternatives.Com rooms come equipped
branded Air-conditioning systems.
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What are the beds like in the rooms?
All TheHotelAlternatives.Com boutique rooms
come with 5 Star quality QUEEN beds used by Singapore's 5 Star Hotels.
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What are the bed sizes?
TheHotelAlternatives.Com provides 1 QUEEN
size bed for a SINGLE/DOUBLE category boutique room and 2 QUEEN size beds
for a DOUBLE TWIN category room.
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Are beddings provided?
Yes.
TheHotelAlternatives.Com provides Luxury Beddings
in ALL Boutique Rooms. All the beds come with true high quality 400 thread
count Flat Sheets, Fitted Sheets, Pillow Cases, Goose Feathered Comforters,
Duvet Covers, ALL 100% cotton with double the density of standard bed linens
with satin stripes.
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Does the Hotel provide
additional or have extra beds available?
Yes.
We do provide extra beds for Triple & Quad
Boutique Rooms.
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Is there hot water in
the Hotel?
Yes.
There is hot water heater system provided in all
the TheHotelAlternatives.Com bathrooms.
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Does the Boutique Rooms provide
towels, soap, shampoo etc?
TheHotelAlternatives.Com operates a “no frills”
concept, therefore we provide only 2 towels per room. Toiletries are
not provided in the rooms but can be ordered thru
housekeeping online.
However, if you need more towels they can be
rented upon request thru our Grounds Manager in charge of House-Keeping.
Alternatively, you can bring your own.
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Is there room service
in the Boutique Rooms?
TheHotelAlternatives.Com operates a “no frills”
concept, therefore there is no room service available but you can request
for anything and if we can fulfill your request we will!
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Do the Boutique Rooms
come with a telephone, television, tea and coffee making facilities?
In The Boutique Room:
- 21-29inch TV
- DVD Player with DVD Library, Upon Request
- 100Mbps WIFI Internet Broadband Access! 24/7 FREE!
- Digital Internet TV with 300 over worldwide Channels! 24/7 FREE!
- Handphone Rentals ( Surcharge )
- Tea & Coffee Making Facilities,Upon Request
- 2 - 3 Door Wardrobes
- Writing Desk
- 2 Towels
- 2 Goose Feathered Pillows
- 1 Goose Feathered Comforter
- Luxury Beddings
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Do the rooms have windows?
Yes.
Our customers are precious to us and we would
never allow rooms with no windows!
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Are there electrical
power points in the rooms?
Yes.
There is one (1) electrical power point in the
room free of charge and universal adapters must be requested before arrival.
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Do I have to clean my
room? Are there housekeeping facilities?
No.
You are not required to clean your room. There are
housekeeping facilities provided on a 3 times a week basis.
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Is there a wardrobe in
the room? Can I hang my clothes in the room?
Yes!
2 to 3 Door Wardrobes with Full length mirrors!
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Can I smoke in the
Hotel rooms?
No.
TheHotelAlternatives.Com is has alloted rooms in
certain apartments where smoking rooms are available . However, You are not
permitted to smoke in the premises of the apartment ONLY in the specially
designated rooms.
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Can children stay
unaccompanied in the Boutique Room?
No.
And by children we mean anyone under the age of
eighteen (18) years of age.
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Are guests allowed in the apartment
or boutique room?
Yes.
They are but once it hits 12:00AM any guests not
registered for the stay will be charged accordingly. Security cameras are
placed in every apartment and our cameras are equipped with a highly
sensitive motion-sensor recording facility that is operating 24hours a day.
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